24-panel array detach and reset for a full roof replacement, coordinated with the homeowner's roofing contractor.
The problem
Homeowner's insurance claim covered a full roof replacement after hail damage, but the 24-panel array installed in 2019 had to come off first. The roofer wouldn't warranty their work with panels in place.
Our approach
- Coordinate scheduling directly with the roofing contractor
- Shut down at inverter and rapid shutdown, verify de-energization
- Label every panel, connector, and rail component by roof position
- Detach panels, racking, and flashings — cap all mounting holes
- Store panels on-site under weather protection during roof work
- Reset with new flashings, fresh sealant, and re-torque all electrical
- Commission and monitor for a full production cycle before closing out
Materials & specs
- Panels
- 24 × 340W
- Racking
- IronRidge XR100 (reused)
- New parts
- Flashings, roof sealant, MC4 seals
- Rapid shutdown
- Tigo TS4-A-O (verified)
- Coordination
- Direct with roofing contractor
Outcome
System returned to full production the same day it was re-energized. Homeowner avoided the higher cost of a roofer sub-contracting the solar work.
"Their crew talked directly to my roofer. I didn't have to be the go-between. That alone was worth calling them."
— James T., Prescott Valley
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